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Communications received through this channel shall be sent to the competent departments of the Prosecution Service (Ministério Público) in case they refer to or describe facts of a criminal nature.

According to the Criminal Procedure Code (Article 246 paragraph 2), criminal complaints must include the complainant’s identification and his or her signature. If the reported facts do not concern a “public crime”, only those complaints that contain the above said identification elements (or other data allowing this irregularity to be remedied) shall be pursued.